Technology has changed how we shop, travel, watch television and communicate.
Yet, for all the sectors embracing technology, government can sometimes lag behind.
“Part of this is simple human nature: government officials become personally invested in their past decisions,” explains internet entrepreneur Kalev Leetaru, who founded his first company as an 8th grader. “New and disruptive innovations that might cast doubt on the wisdom of those past decisions are viewed as a personal threat to their careers.”
At Moulton Niguel Water District, we’re keenly aware that every government agency, ours included, is susceptible to this trap of stale ideas and static thinking. We ward off complacency by recognizing that it usually starts with the phrase: But, that’s how we’ve always done it. We welcome any new ideas — even if they challenge past decisions — that help us better…